What sets us apart?
Many laboratories have good people who could make changes to the way things are done. But they aren’t encouraged to do so, often because the senior management of many of the laboratories don’t have the technical experience to know they should be encouraging Research and Development. They don’t even know what they should change, let alone how to change them.
That’s how we are different. We are the management and we know things can and should be changed as new ideas and new technologies become available. And we aren’t afraid of change, because we have the confidence to know that the new can be better than the old.
A history of one hundred years can actually be an impediment if the methods haven’t changed in that time.
We do continually challenge the established and traditional methods; we do make the changes as we get new ideas and new technology becomes available.
When to make our findings available to the industry, and when to keep them as our special knowledge can be a fine line. Plageriasm is a risk. We are happy to share our developments and our new ideas but do not want to lose the advantage that the new processes can give to our clients.
Be our client. Use our new methods. Get the benefit of our fertile minds and our never-ending quest for improvement.
Join our pool of clients who won’t recommend us to their colleagues. Why? Because they don’t want to lose that advantage that our excellence gives them.
Is it important to know the details of our continuing developments, or is it important to know our team is continually investigating your material, and learning and applying our special knowledge as we develop it?
Our technical papers often won’t mean much to the clients we really need to attract : the Marketing people in the concentrate companies.
But we need to show our peers that we are always improving. After all, compliments from our peers is the best form of marketing. It is how we get many of our new clients.
And if you are in the laboratory business, you may even be using our methods without even knowing it. If you too are interested in advancing our industry we would love to talk to you, as our peers and colleagues. We may even learn from you.
So we will publish technical papers from time to time to remind our industry colleagues that we are still here, and we still lead the industry in innovative thought and development.
And after all, as they say, imitation is the best form of flattery.